What if my personalized restriction checks stop appearing?


If your personalized restriction checks stop appearing it is likely because you need to reauthorize ScoutIQ to access your Amazon account on your behalf. Amazon will typically authorize your connection with third-party apps (like ScoutIQ) for 12 months. 

First, attempt to re-authorize your Amazon Account using the steps outlined in this article.

If that does not work you can view your active credentials with Amazon Seller Central here, find ScoutIQ in the list, then click the "Re-Authorize" button and you'll be good to go for another year!

If neither of these solutions remedy the issue, please email support@scoutiq.co.

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